Information about your visit
Dear guests,
we would like to welcome you to the Therme Euskirchen! Step into a world of relaxation with real South Sea palms, beautiful turquoise lagoons and exclusive themed saunas.
Experience our Palmenparadies, our textile area with whirlpool, steam bath and pool bar. Relax in its outdoor area at the Paradise Beach with beach bar and outdoor pool. The textile sauna on the beach is a highlight for sauna fans.
In the Vitaltherme & Sauna, our textile-free area, sauna fans are treated to a variety of individual themed saunas, a steam bath and a pool bar.
Please take note that your stay at the Therme Euskirchen is only guaranteed after booking an entrance ticket online. By limiting the number of guests we can ensure that you can enjoy your stay to the fullest with enough space.
During the school holidays* (NRW), families with children (admission from 0 years) can visit our Palmenparadies every day.
We look forward to your visit,
Your team at Therme Euskirchen
*except for the winter holidays.
Information about your visit
In order to ensure the safety of our guests and employees of Therme Euskirchen, we kindly ask you to consider the general rules of conduct.
Your visit is only possible after booking an entrance ticket online. In this way we can guarantee that the number of guests does not exceed a fixed value and that sufficient distance can be maintained in all recreational areas.
A visit to the Therme without booking in advance is unfortunately not possible at the moment. Please also note that the admission tickets can only be redeemed on the day booked and cannot be exchanged or revoked
You can also register under MyParadise - this way you can book your visit quickly and easily, even at short notice.
If you are unable to visit us on your selected date, you have the option of rebooking. To do this, please make a new booking and enter the ticket code (found next to the QR code) of the tickets you have already received in the field provided in the shopping basket before completing the ordering process. The ticket value will be offset against your order and a rebooking will be made automatically.
*Day-dated admission tickets are excluded from cancellation, but you have the option of rebooking your tickets for another day. Please note that this is only possible until 10pm on the evening before your arrival, otherwise the tickets will expire.
Wellness offer
Here you will find our wellness offer:
Let us spoil you with culinary delights in our restaurants "Ilha de Gosto" (Palmenparadies) & "GAVI" (Vitaltherme & Sauna). All gastronomic areas are available to you as usual.
Our pool bars are also open for you. Refresh yourself with a fruity cocktail, enjoy a soft drink or a coffee speciality.
"Massage Oase" in our "Vitaltherme & Sauna"
Our spa with relaxing massages that bring body and soul into harmony. The massage offer in our "Vitaltherme & Sauna" is also available to guests from our "Palmenparadies".
You can book your massage appointment directly on site or in advance via our online shop.
Our massage offer is very popular and therefore booked up quickly - we recommend booking your desired appointment via our online shop before your visit.
Please note that booking a massage is only possible with a pre-booked online ticket.
Questions regarding vouchers, reservations & Thermencards
Already purchased admission tickets, vouchers, as well as reservations for loungers or massages can be used as means of payment in the online-shop with the start of the online sale of day-dated admission tickets including lounger.
Simply enter the ticket code in the shopping cart during the ordering process - we will offset the value of your voucher/reservation against your new booking. If the value of the voucher exceeds the value of your booking, you will receive a residual value voucher by e-mail.
You can also pay easily with your Thermencard or Premiumcard in our online shop. To do so, please register in MyParadise first and link your card there.
Persons with a handicap who have a disability card with a B endorsement receive a 50% discount for a booking of two persons. If more than two persons book, the amount will be deducted proportionally from the total.
You need a customer account for the discount. You can create it here. After successful activation of your personal customer account, we ask you to send a photo or scan of your identity card to shop@badewelt-euskirchen.de. Afterwards, we will deposit the corresponding discount in your customer account. From now on, the discount will be automatically deducted from your shopping cart with every order.
Please place a new order. In the shopping cart, enter the ticket code(s) and the order date of the existing order in the fields provided. The left field is for the ticket code and the right field for the order date. The value of the ticket(s) will then be deducted from your order value. Complete the order process as usual to rebook your order free of charge.
Please note that a rebooking is only possible up to the originally booked date. If you have any further questions regarding your order or require assistance, please contact us by e-mail.
No. Your day-limited online ticket does not need to be printed out and can be presented on your smartphone.
The ticket delivery can take up to 30 minutes. Please also check your spam folder. If no ticket has arrived here either, please contact us by e-mail at shop@badewelt-euskirchen.de.
Do you have any further questions? You will find further answers to frequently asked questions in our FAQs.
