Menu Home
Opening hours & rates

Data Privacy | Therme Euskirchen

The responsible office in terms of the data protection law is:

Thermen & Badewelt Euskirchen GmbH
Thermenallee 1 (Stresemannstraße 999)
D-53879 Euskirchen


Collection of general information

Information of a general nature is automatically recorded when you access our website. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and other similar information. The information collected here does not enable us to draw any conclusions about you as an individual. This information is required for technical reasons in order to correctly deliver the contents of web pages you requested and it is mandatory when using the Internet. We evaluate this kind of anonymous information on a statistical basis, in order to optimise our Internet presence and the technology behind it.


Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as the IP address, browser used, the operating system of your computer and your connection to the Internet.
Cookies cannot be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and make sure our web pages are displayed correctly.
Under no circumstances will we pass the data we have collected on to third parties or set up a link with personal data without your consent.
You can of course view our website without cookies. Internet browsers are regularly set so that they accept cookies. You can deactivate the use of cookies at any time via the settings in your browser. Please use the help features of your Internet browser to find out how to change these settings. Please note that if you disable the cookies, some of the features on our website may not work.


We use state-of-the-art encryption techniques (e.g. SSL) via HTTPS to protect the transfer of your data.


When you subscribe to our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about information pertaining to the service or their subscription (such as changes to the Newsletter offer or technical conditions).
We need a valid email address to process your subscription effectively. We use the "double opt-in" procedure to verify that it is actually the owner of an email address who has applied. In this process, we log the request for the Newsletter, the dispatch of a confirmation mail and the receipt of the requested reply. No further data will be collected. The data is used exclusively for sending the Newsletter and is not passed on to third parties.
You also have the option of signing up for our WhatsApp Newsletter on our website. To do this, install the WhatsApp or Insta app on your smartphone and click on the respective button to register. In order to complete your subscription for the Newsletter, we need your mobile phone number. Your subscription will only start once you send the word "Südseefeeling" to the number we have provided. You can withdraw your consent to receiving the WhatsApp Newsletter at any time without having to state any reasons for your decision.
You can withdraw your consent at any time to having your personal data stored and used for the purposes of sending our Newsletter. There is a link to unsubscribe in every issue of our Newsletter. You can also unsubscribe at any time on this website or send us your request using the contact details at the end of this Privacy Notice.

Contact form

If you contact us by email or using the contact form, the information you provide will be stored for processing your request as well as for possible follow-up questions.

Deleting or blocking data

We adhere to the principles of data avoidance and data reduction. We therefore only store your personal data for as long as this is necessary to achieve the purposes mentioned herein or as required by the various retention periods stipulated by the legislator. Once the respective purpose or deadline no longer applies or has elapsed, the corresponding data is routinely blocked or deleted in accordance with the legal regulations.

Use of Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (hereinafter referred to as: "Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and facilitate analyses of your use of the website (please also refer to section on "Cookies"). As a rule, information about your use of this website generated by the cookie will be forwarded to a Google server in the USA, where it will be saved. In the event of IP anonymisation being activated on this website, however, your IP address will first be abbreviated by Google within the member states of the European Union or in other European Economic Area member states. The full IP address will only be forwarded to a Google server in the USA in exceptional cases, where it will be abbreviated. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators, and to provide other services related to website usage and Internet usage. Google may also transfer this information to third parties where required to do so by law, or if third parties process this data on Google's behalf. Within the framework of Google Analytics, Google will not merge the IP address forwarded by your browser with other data.
You can prevent the installation of cookies by selecting the appropriate settings on your browser software, however, please note that, if you do this, you may not be able to use all of the functions of this website. You may furthermore prevent Google from recording the data generated by the cookie that relates to your use of the website (incl. your IP address) and prevent Google from processing this data by downloading and installing the browser add-on: Browser add-on to disable Google Analytics. An opt-out cookie is installed on your device. This will prevent Google Analytics from recording this website and browser in the future as long as the cookie remains installed in your browser.

Use of Google Maps

This website uses Google Maps API to visually represent geographic information. When using Google Maps, Google will also collect, process and use data about the visitors' use of the features offered by the maps. For more information about Google's data processing, please refer to the Google Privacy Policy. You can also change your personal data protection settings in the Privacy Centre.
You can find detailed instructions on how to manage your own data pertaining to Google products here.

Embedded YouTube Videos

We embed YouTube videos in some of our websites. The corresponding plugins are managed by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, you connect to the YouTube servers. YouTube will tell you which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your browsing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.
If a YouTube video starts, the provider uses cookies to collect information about user behaviour.
If you have disabled cookies being stored for the Google Ad program, these cookies will not be activated when you watch YouTube videos. However, YouTube also stores usage information that cannot be personally attributable to an individual available in other cookies. If you want to prevent this, you must block your browser from storing cookies.
For more information on YouTube's Privacy Policy, please read the provider's Privacy Policy at

Social Plugins

We use social plugins from the providers listed below on our website. You can identify the plugins through the corresponding logo on them.
Information that might include personal data can be sent through these plugins to the service provider, which they may then use. We prevent the unintentional and unwanted collection and transmission of data to the service provider with a 2-click solution. To activate a desired social plugin, the user must click on the corresponding button. This activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect personal data by means of the social plugins or through the use of these plugins.
We do not have any control over what data an activated plugin collects and how the provider uses it. It must be assumed that there is a direct connection to the services of the provider and that the IP address and device-related information will be collected and used, as a minimum. There is also the possibility that the service providers may try to store cookies on the computer used. Please refer to the information provided in the Privacy Policy of the respective service provider for the specific data that is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor on a particular site.
We have included the social media buttons of the following companies on our website:
Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)
Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)
Google Plus/Google Inc. (1600 Amphitheatre Parkway - Mountain View - CA 94043 - USA)
Instagram LLC. (1601 WillowRoad, Menlo Park, CA 94025, USA)


On our website, we use the plugins from the AddThis service, which is run by AddThis, LLC, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182, United States ("AddThis"). AddThis provides tools for creating and designing websites ( that help visitors to the website share the page they are currently visiting with other Internet users via email or social networks. The plugins can be recognised on the "Tweet", "Email", "LinkedIn" and "g+1" buttons that are included on parts of our website. AddThis also provides tools for website operators that are designed to help analyse and improve the use of their own website or to enable direct user response. AddThis also uses cookies and web beacons (small graphics, "web beacons" used to record, monitor and analyse a log file). When you use an AddThis plugin, your Internet browser establishes a direct connection to the AddThis servers and, if necessary, the selected social network. The data generated (such as time of use or browser language) is transferred to AddThis and processed there. When you send content from our website to social networks, you can establish a link between your visit to the website and your user profile on the corresponding social network. For more information about data processing and data protection through AddThis visit
We do not process the respective data or transfer it to third parties. By using the AddThis plugin, you agree to AddThis processing your data. You can also withdraw your consent to your data being collected and stored by AddThis at any time for future visits by setting up a so-called opt-out cookie. To find out more visit

Use of Google Remarketing

This website uses Google Inc's remarketing feature. The purpose of this feature is to present visitors to the website with advertisements that match their interests, within the Google advertising network. A so-called "cookie" is stored in the browser of the visitor who is using the website, which makes it possible to identify that visitor again when they visit websites that are part of the Google advertising network. On these sites, visitors may be shown advertisements that refer to content that they have previously accessed on websites that use Google's remarketing feature.
Google does not collect personal data in this process. If you do not wish to use Google's remarketing feature, you can disable it at any time by changing the settings at Alternatively, you can disable the use of interest-based advertising cookies through the advertising network initiative by following the instructions at

Your Rights to Disclosure, Corrections, Blocking, Deleting and Objecting

You have the right to receive information about your personal data stored with us at any time. You also have the right to correct, block or delete – with the exception of the stipulated data storage for business processing - your personal data. Please contact our Data Protection Officer. The contact details can be found at the bottom of this page.
For it to be possible to block data at any time, this data has to be stored in a lock file for control purposes. You may also request that the data be deleted if there is no legal obligation for it to be archived. If there is such an obligation, we will block your data on request.
You may notify us if you wish to make changes or withdraw your consent for the future.

Changes to our Privacy Policy

We reserve the right to modify this privacy policy from time to time to comply with current legal requirements or to implement changes to our services in the Privacy Policy, such as the introduction of new services. The new Privacy Policy will apply to your next visit.

Data Protection Officer

You can email our Data Protection Officer at: