Information about your visit

Your visit is only possible after online booking of a day-dated admission ticket* (Paradise Opening Offer). In this way we can guarantee that the number of guests does not exceed a fixed value and that sufficient distance can be maintained in all recreational areas.

A visit to the Therme without booking in advance is unfortunately not possible at the moment. Please also note that the admission tickets can only be redeemed on the day booked and cannot be exchanged or revoked

You can also register under MyParadise - this way you can book your visit quickly and easily, even at short notice.

If you are unable to visit us on your selected date, you have the option of rebooking. To do this, please make a new booking and enter the ticket code (found next to the QR code) of the tickets you have already received in the field provided in the shopping basket before completing the ordering process. The ticket value will be offset against your order and a rebooking will be made automatically.

*Day-dated admission tickets are excluded from cancellation, but you have the option of rebooking your tickets for another day or exchanging them for a voucher. You can then use this for a new booking or redeem it on site for gastronomic services at check-out. Please note that this is only possible until 10pm on the evening before your arrival, otherwise the tickets will expire.

The extensive water and resting areas of our thermal bath allow you a safe and relaxed stay. We are currently only opening for a limited number of guests. In addition, we ask all of you for a little help - if we all stick to the additional hygiene and safety measures and show consideration for each other, nothing stands in the way of a wonderful visit.

At present, masks are not compulsory in the Therme Euskirchen. This was abolished with the new corona protection regulation of 3.04.2022. However, we recommend that you wear a mask in the foyer when checking in or in the changing rooms for your own safety and that of other guests.

Let us spoil you with culinary delights in our restaurants "Ilha de Gosto" (Palmenparadies) & "GAVI" (Vitaltherme & Sauna). All gastronomic areas are available to you as usual.

Our pool bars are also open for you. Refresh yourself with a fruity cocktail, enjoy a soft drink or a coffee speciality.

"Massage Oase" in our "Vitaltherme & Sauna"

Let us spoil you in our new spa with soothing massages that bring body and soul into harmony. The massage offer in our "Vitaltherme & Sauna" is also available to guests from our "Palmenparadies".

You can book your massage appointment directly on site or in advance via our online shop.

Our massage offer is very popular and therefore booked up quickly - we recommend booking your desired appointment via our online shop before your visit.

Please note that booking a massage is only possible with a pre-booked online ticket.

We have further optimised our already very high cleaning standards and clean and disinfect all recreational areas throughout.

You will find additional hand disinfectant dispensers at various points throughout the facility.

You are by far our best guests!

Even though the measures have currently been greatly relaxed, we are counting on you to behave considerately as usual and to look out for each other.

A permanent air exchange takes place via the room ventilation system - thus the indoor air has outdoor air quality in all recreational areas.

Thanks to your electronic chip wristband (transponder), you do not need any cash within Therme Euskirchen.

When you leave the spa, we ask you to pay without contact if possible. The following options are available to you here:

• EC card
• Credit card
• Apple Pay
• Thermencard/Premiumcard

Already purchased admission tickets, vouchers, as well as reservations for loungers or massages can be used as means of payment in the online shop with the start of the online sale of day-dated admission tickets including lounger (paradise opening offer).

Simply enter the ticket code in the shopping cart during the ordering process - we will offset the value of your voucher/reservation against your new booking. If the value of the voucher exceeds the value of your booking, you will receive a residual value voucher by e-mail.

Please note that a visit to our spa is currently only possible with a day-dated online ticket and that previously purchased vouchers / reservations must be converted.

You can also pay easily with your Thermencard or Premiumcard in our online shop. To do so, please register in MyParadise first and link your card there.

Persons with a handicap who have a disability card with a B endorsement receive a 50% discount for a booking of two persons. If more than two persons book, the amount will be deducted proportionally from the total.

You need a customer account for the discount. You can create it here. After successful activation of your personal customer account, we ask you to send a photo or scan of your identity card to shop@badewelt-euskirchen.de. Afterwards, we will deposit the corresponding discount in your customer account. From now on, the discount will be automatically deducted from your shopping cart with every order.