Information about your visit
we would like to welcome you to the Therme Euskirchen. We are overjoyed to be able to be there for you and to pamper you. We look forward to your visit!
A visit is still only possible with a pre-booked admission ticket.
During the school holidays* (NRW & RLP) families (admission from 0 years) can visit our palm paradise daily.
*except for the winter vacations
We ask you to continue to cooperate responsibly and look forward to your visit,
Your Spa Team at Therme Euskirchen
(as of 1 April 2023)
Information about your visit
In order to ensure the safety of our guests and employees of Therme Euskirchen, we kindly ask you to continue to observe the general rules of conduct in dealing with the corona virus (keep your distance, disinfect your hands regularly, observe sneezing and coughing etiquette).
You can find the most important information at a glance here:
Your visit is only possible after online booking of a day-dated admission ticket* (Paradise Opening Offer). In this way we can guarantee that the number of guests does not exceed a fixed value and that sufficient distance can be maintained in all recreational areas.
A visit to the Therme without booking in advance is unfortunately not possible at the moment. Please also note that the admission tickets can only be redeemed on the day booked and cannot be exchanged or revoked
You can also register under MyParadise - this way you can book your visit quickly and easily, even at short notice.
If you are unable to visit us on your selected date, you have the option of rebooking. To do this, please make a new booking and enter the ticket code (found next to the QR code) of the tickets you have already received in the field provided in the shopping basket before completing the ordering process. The ticket value will be offset against your order and a rebooking will be made automatically.
*Day-dated admission tickets are excluded from cancellation, but you have the option of rebooking your tickets for another day or exchanging them for a voucher. You can then use this for a new booking or redeem it on site for gastronomic services at check-out. Please note that this is only possible until 10pm on the evening before your arrival, otherwise the tickets will expire.
The extensive water and resting areas of our thermal bath allow you a safe and relaxed stay. We are currently only opening for a limited number of guests. In addition, we ask all of you for a little help - if we all stick to the additional hygiene and safety measures and show consideration for each other, nothing stands in the way of a wonderful visit.
At present, masks are not compulsory in the Therme Euskirchen. This was abolished with the new corona protection regulation of 3.04.2022. However, we recommend that you wear a mask in the foyer when checking in or in the changing rooms for your own safety and that of other guests.
Here you will find our wellness offer:
Let us spoil you with culinary delights in our restaurants "Ilha de Gosto" (Palmenparadies) & "GAVI" (Vitaltherme & Sauna). All gastronomic areas are available to you as usual.
Our pool bars are also open for you. Refresh yourself with a fruity cocktail, enjoy a soft drink or a coffee speciality.
"Massage Oase" in our "Vitaltherme & Sauna"
Let us spoil you in our new spa with soothing massages that bring body and soul into harmony. The massage offer in our "Vitaltherme & Sauna" is also available to guests from our "Palmenparadies".
You can book your massage appointment directly on site or in advance via our online shop.
Our massage offer is very popular and therefore booked up quickly - we recommend booking your desired appointment via our online shop before your visit.
Please note that booking a massage is only possible with a pre-booked online ticket.
Hygiene and safety
Therme Euskirchen has always stood for a high standard of cleanliness and hygiene. For the safety and health of our guests and employees, we have now, in close consultation with the authorities, taken additional measures - a greater distance between the loungers or in the saunas is just one example.
We have further optimised our already very high cleaning standards and clean and disinfect all recreational areas throughout.
You will find additional hand disinfectant dispensers at various points throughout the facility.
You are by far our best guests!
Even though the measures have currently been greatly relaxed, we are counting on you to behave considerately as usual and to look out for each other.
A permanent air exchange takes place via the room ventilation system - thus the indoor air has outdoor air quality in all recreational areas.
Questions regarding vouchers, reservations & Thermencards
Already purchased admission tickets, vouchers, as well as reservations for loungers or massages can be used as means of payment in the online shop with the start of the online sale of day-dated admission tickets including lounger (paradise opening offer).
Simply enter the ticket code in the shopping cart during the ordering process - we will offset the value of your voucher/reservation against your new booking. If the value of the voucher exceeds the value of your booking, you will receive a residual value voucher by e-mail.
Please note that a visit to our spa is currently only possible with a day-dated online ticket and that previously purchased vouchers / reservations must be converted.
You can also pay easily with your Thermencard or Premiumcard in our online shop. To do so, please register in MyParadise first and link your card there.
Persons with a handicap who have a disability card with a B endorsement receive a 50% discount for a booking of two persons. If more than two persons book, the amount will be deducted proportionally from the total.
You need a customer account for the discount. You can create it here. After successful activation of your personal customer account, we ask you to send a photo or scan of your identity card to email@example.com. Afterwards, we will deposit the corresponding discount in your customer account. From now on, the discount will be automatically deducted from your shopping cart with every order.
Please place a new order. In the shopping cart, enter the ticket code(s) and the order date of the existing order in the fields provided. The left field is for the ticket code and the right field for the order date. The value of the ticket(s) will then be deducted from your order value. Complete the order process as usual to rebook your order free of charge.
Please note that a rebooking is only possible up to the originally booked date. If you have any further questions regarding your order or require assistance, please contact us by e-mail.
No. Your day-limited online ticket does not need to be printed out and can be presented on your smartphone.
The ticket delivery can take up to 30 minutes. Please also check your spam folder. If no ticket has arrived here either, please contact us by e-mail at firstname.lastname@example.org.
Do you have any further questions? You will find further answers to frequently asked questions under our FAQs.